11-11-2019 23:32
This is now probably the 5th time in the past 6 weeks that my broadband had gone down... nowtv cannot assist me as they can't detect a problem plus it always happens after 11pm when their call centre is shut!! The new problem tonight is all of sudden my hub is undetectable!!! Iv tried everything I think.... anyone have any ideas!!!???
12-11-2019 24:56
Me too I have also been without internet now for 2 hours and there is no way too contact them at all it’s a joke I just signed. New 12 contract too I think I will be cancelling that come tomorrow morning
12-11-2019 8:02
@Anonymous User @Anonymous User @Anonymous User
Take a look below to how to get in touch
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
Out of curiosity what are your mobile phone signals like in your properties? If you get a decent 4G signal, perhaps worth getting an unlimited sim plan and purchase a dongle?