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Newbie

Problem with remote

Hi everyone please forgive my ignorance as I am new to all this community help.

 

I've been a NOW TV subscriber for a while but recently got a new box. I've been using the remote without it completely set up.this evening I set up the remote but unfortunately it connected fine but now I can't use it I just have a green light flashing constantly near the batteries.it doesn't matter what buttons do I press or what I do it just doesn't work anymore what did I do wrong.. I am stupid stupid person 

 

I hope someone can understand my problem and help me with an idiots guide how to make my remote work correctly again.

 

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Re: Problem with remote

@Shaunicka45 

Touch wood I haven't had many issues when I have used the Now TV stick. 

 

This link might be of some help. 

https://help.nowtv.com/article/remote-control-troubleshooting

 

 

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Re: Problem with remote

@Shaunicka45 

 

Adding to what @gavs82008 said, make sure you also read 


https://help.nowtv.com/article/how-to-pair-your-smart-remote

 

at the bottom of that page, described as a Related Issue.

 

The flashing green light you are seeing is the remote trying to pair with the Stick, for which you need the Stick powered on and displaying on the TV, and to follow the instructions on the screen when the Stick notices the remote, as described there.


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