Player not working on Youview Box

[Anonymous User]

I have rebooted my router and YouView box as first troubleshooting. I get the home screen but it just won't play any content. I get Sorry, something went wrong. Please go back and try again. I have no problem with using the Now TV app on my android phone. I did sign up for the feedback group and registered my box with the code but since then I have had a replacement box and can't use the same code twice and haven't had a reply from requesting a new code. Not sure if this is an issue? I can't think of anything else to try so any ideas would be greatly appreciated.

Kind Regards

Tony

[Anonymous User]

Same for me. It was working earlier this afternoon.

[MGboy]

Same here. Just spoken to Chat and they have raised it with tech team, see how long to resolve it.

[schnapps · Accepted solution]

Hi @Anonymous User @Anonymous User 

Same here with my BT Youview box 😠.

I have tagged a NowTV Staff Member about the issue.

It might be wise reporting this also to live chat.

[schnapps]

[Anonymous User]

Ok thanks I will give it a try in the morning.

[schnapps]

The NowTV App on my Youview Box seems to be working now.