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Anonymous User
Not applicable

Phone number not working

I've been using NowTV for about 5 months now (since August 2021). So far, we've had no issues with the WiFi, its been brilliant. But the landline has had issues. We originally had 'X' phone number, about a month in it changed without warning to 'Y' number. Recently, however, it has just stopped working altogether, I can't make calls using the landline, and when calling the landline from my mobile it is instantly rejected with a message saying 'number not valid'. I don't know how this can be fixed. Any advice would be greatly appreciated.

1 REPLY 1
Saint1976
Elite 3

@Anonymous User use your mobile to call the telephone and broadband department. Number in the link

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1