Ok So NO one Informed me tha i am gonna be charged extra . MY speed were never what this offers and now because of this extra charge i am 20 pounds less on my bank account . I am ###### off with this . Plus there is of course no online option to solve this . Great servi ce one thord of speed that i supposed to have and now i am being overcharged for something that doesnt even work properly . screw this crap
third of my normal speed. Tv and game are lagging i am paying a premium to get 60Mb and I get less than 20Mb. I just need reason for this, and get this sorted ASAP or I will ask compensation or I will downgrade or leave this oackage!!!!