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Anonymous User
Not applicable

‎05-08-2016 10:26

Payment.

Good morning, this morning I noticed I transaction on my account, however I no longer use Now Tv and I have cancelled my account so I don't understand why I'm being charged for something I do not use. Could you please refund the full amount as soon as possible please. Thank you.
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1 REPLY 1
Andy
Legend 5
Legend 5

‎05-08-2016 10:50

@Anonymous User

 

Pop onto live chat and ask them to look into it for you, if you know that you don't want to use NOW TV anymore ask them to also remove your card details from your account so no further purchases can be made.

 

To get to live chat, go to the following help page and click the Start Live Chat button.

http://help.nowtv.com/contact-us/How-to-cancel-NOW-TV

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