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Anonymous User
Not applicable

Payment issue

For some reason my broadband and calls isn't coming out my account. The sky movie's and entertainment packages are though. Just had an email saying to pay £50 in the next 10 days, it's £25 a month for the broadband so I get that but I don't understand why everything else is coming out of my account but not this. Been like that two months in a row
1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Best option is to call the broadband team.  0800 free from number on linke below. 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

 

FYI that I do not work for NOW, just a NOW customer trying to help