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Anonymous User
Not applicable

Payment card not saving

Hi, I have just returned to using Nowtv, I have been trying to update card but it will not save. I have tried adding the extra 0 on address and using manual address input but still unable to save card.

 

i get on to payment card, update my details, then confirm at which time all my card details disappear 

 

any help much much appreciated 

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Using a different internet browser worked for this forum member on this linked thread below, though it might not work for you.

 

https://community.nowtv.com/t5/Account-Billing/Can-t-update-card-details/td-p/478194/page/2 

 

Personally myself i have never had a problem updating my card or billing details on NowTV where i mainly use MS Edge or Fire Fox internet browsers.

 

If neither of these work maybe try the browser in a Private Window or InCognito mode.

 

Anonymous User
Not applicable
Thank you or your help, will try using a different browser##- Please type
your reply above this line -##