02-04-2020 14:31
Hi, I have just returned to using Nowtv, I have been trying to update card but it will not save. I have tried adding the extra 0 on address and using manual address input but still unable to save card.
i get on to payment card, update my details, then confirm at which time all my card details disappear
any help much much appreciated
02-04-2020 14:38
Hi @Anonymous User
Using a different internet browser worked for this forum member on this linked thread below, though it might not work for you.
https://community.nowtv.com/t5/Account-Billing/Can-t-update-card-details/td-p/478194/page/2
Personally myself i have never had a problem updating my card or billing details on NowTV where i mainly use MS Edge or Fire Fox internet browsers.
If neither of these work maybe try the browser in a Private Window or InCognito mode.
02-04-2020 15:15