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Anonymous User
Not applicable

Passes

I had 1 month cinema pass and 1 month sky sports pass that came with my box I brought in June or July time this year and I haven’t used and now I can’t find them,there is no vouchers waiting for you option like there used to be.

the box also came with kids and entertainment passes which I used but I saved the sports and cinema and now dont seem to have them. When I click on cinema or sports it tells me to pay
There used to be a vouchers waiting for you option on my account but it’s not there anymore and you should get 12 months to use the passes. Could anyone help me please
3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Did you purchase the box directly from Now TV or via Third party retailer such as Amazon?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I purchased from b&m but it’s all sorted, now tv sorted it. Thanks for replying 

gavs82008
Legend 5
Legend 5

@Anonymous User 

Ah excellent, glad its been resolved. 

FYI that I do not work for NOW, just a NOW customer trying to help