14-08-2020 14:23
I have passes for sports and cinema and neither of them will load up, just keeps saying there is an error.
I have gone into entertainment and it’s prompting me to get a pass.
it seems everything is working other than the channels I have passes for.
Any help would be gratefully received.
15-08-2020 18:05
Hi
did they give any indication as to when it would be fixed? Also will they extend our passes as we can’t use them?
its so annoying, I just want to speak to someone but cannot find a number to contact them.
15-08-2020 18:25
@Anonymous User no indication on timeframe, I can't find a number either
I have emailed a complaint through and have cancelled my passes so they can't take payment on 10th Sept
15-08-2020 18:48
17-08-2020 19:46
I feel the same - so frustrating.
I spoke to someone by message in another country yesterday who eventually told me that the LG TV team would contact me.
Geuss what?
They didn't.
Still nothing.
Rubbish customer service for ££££
No cricket. No F1.
No refund.
Go, ComCast.
17-08-2020 19:49
If you believe this tweet from NowTV the ball is in LG's park to fix the broken NowTV App.
17-08-2020 20:16
Here's a recent tweet from LG on the subject.
17-08-2020 19:41
This is not a solution.
It is just a suggestion to mention to sky that it doesn't work.
Pathetic of you sky.