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Anonymous User
Not applicable

Over charged

I’ve been charged 38 pound in 7 days can’t get to speak to no one it’s so wrong how this can be done and yet there is no one to answer me how do I sort this 

8 REPLIES 8
gavs82008
Legend 5
Legend 5

@Anonymous User 

Is the "overcharge" payment been for TV passes or broadband?

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable
It’s for tv pass
gavs82008
Legend 5
Legend 5

@Anonymous User 

You can fill out this form

https://account.nowtv.com/payments/query/incorrect-charge

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

I have also been overcharged, not just for my passes but also for my internet. I can't seem to find a way of talking to anyone about it. 

Anonymous User
Not applicable
I’ve been sent a form by email which doesn’t work so how we supposed to fill it out I’ll never now it’s disgusting how they can rob people and nothing can be done well small claims court costs 30 pounds
Anonymous User
Not applicable

I’ve been overcharged for the last 3 months and didn’t realise till I just checked my online banking yet can’t find anybody to speak to from now tv as it appears the company is ran by robots! Anybody know how I can contact the company?

Anonymous User
Not applicable

I've paid £8:99 on 26th June and then again on 3rd July and can't get to speak to no one ???

Anonymous User
Not applicable

Same thing here did you sort it