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Anonymous User
Not applicable

‎07-12-2019 15:08

Old email address

I do not use my old email a it had a trogon attack 

set up a new account and email but I can’t use my old account how do I cancal my passes ?

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1 REPLY 1
schnapps
Legend 5
Legend 5

‎07-12-2019 15:18 - edited ‎07-12-2019 15:19

Hi @Anonymous User 

 

If you can't access your old account on here.

 

Then pop over to live chat for assistance in cancelling your passes on your old account.

 

They should be able to help if you are the named person of the old email address account and they will ask you some security questions and may ask you for the last four digits on the bank card that you used on your old account.

 

To reach live chat open the link page below and click on the small green arrow directly underneath How to Get in Touch, then once you see the live chat button click on it.

 

https://help.nowtv.com/gb/get-in-touch/now-tv-account-payments/cancelling-or-renewing-now-tv-passes 

 

 

 

 

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