cancel
Showing results for 
Search instead for 
Did you mean: 
RoyB
Legend

OK, who screwed my sig up?

The format of the Community has just changed, growing an inexplicable Share button whose sole purpose seems to be to hurl you bodily out of the Community, and my nicely formatted sig lost all its formatting, and its spacing from the actual post.

 

I’ve had to dicker with the sig as below, to get it usable again.

 

And learn to shun the frumious Share button......

 

But did anybody know this change was going to happen?

 

It would have been nice to have been told, and perhaps even had an explanation of what Share is supposed to do....Smiley Sad

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
1 ACCEPTED SOLUTION
Simon-J
Community Manager
Community Manager

Hi @RoyB ,

 

Sorry about that! Reason we havn't said anything is this is not intentional! 

 

This should only be temporary, as it seems there's an error loading our customised community, so what you're seeing is a default set up. We're working with our provider to get this sorted asap!

 

Thanks

 

Simon

 

 

View solution in original post

13 REPLIES 13
Simon-J
Community Manager
Community Manager

Hi @RoyB ,

 

Sorry about that! Reason we havn't said anything is this is not intentional! 

 

This should only be temporary, as it seems there's an error loading our customised community, so what you're seeing is a default set up. We're working with our provider to get this sorted asap!

 

Thanks

 

Simon

 

 

RoyB
Legend

Thanks, @Simon-J 

 

I should have thought of that!

 

I’ll keep the revised sig, though, as it seems it’s backwards compatible Smiley LOL

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
RoyB
Legend

 

Still something not quite right though - look at the duplicated formatting options in the screenshot below. Both sets work interchangeably, FWIW.

 

Might just be on my iPad though, or it might be universal.

 

NB: This posting will mess with your head Smiley Tongue

 

39997849-FFEB-455B-B4E8-CCB21368712F.png

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Simon-J
Community Manager
Community Manager

hi @RoyB ,

 

Ahhh, it's the good old fix something something breaks issue!

 

I did notice this yesterday and I've reported the glitch to our provider. There's been a number of updates to the platform so you might see some odd things here and there - let me know if you notice anything and I'll make sure it's reported.

 

Thanks

 

Simon

RoyB
Legend

Thanks @Simon-J 

 

NowTV-related rather than Community-related per se, but I am reminded that my first posting as a trembling Newbie was querying why the global Subtitles On setting on my NowTV Stick was being ignored by NowTV, and we have to set the subtitles individually for every programme we watch.

 

As my wife plaintively reminded me five minutes into GoT S8E4 the other day.....

 

Any idea when this annoying bug might get squashed?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Simon-J
Community Manager
Community Manager

Hi @RoyB 

 

I'm afraid that's not really my area so I can't promise a fix but I'll do some digging for you and see if I can find out what's happening with this for you.

 

Thanks

 

Simon

RoyB
Legend

Hi @Simon-J 

 

Well, we are back to one line of options at least.

 

But it doesn’t have the smileys at all.

 

And there is no Quote option button when Replying to a post.

 

(All as observed on this iPad; adaptive presentation may make these things different on other devices - owners of such are invited to record their experiences if so)

 

 

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

@RoyB 

 

Yes, just noticed this 'new look'....... is this actually a new look or just things gone a bit haywire for a while?????

 

Just seemed like a lot of the text and layout was a bit iffy and cheap looking as if something was temporarily wrong and it would fix itself soon........ so is this actually a new look????

schnapps
Legend 5
Legend 5

Hi @Simon-J 

 

When using the forum on My Android phone with Chrome the layout has reported is all screwed up.

 

Though strangely my Windows 10 Tablet using MS Edge the Community layout looks normal perfectly fine to me.

 

Don't know if it's browser or device releated ?