30-09-2015 20:27
Since the new format, nowtv keeps freezing so we haven't really used it much the last couple of weeks because you have to exit the app to get it working again which is getting boring.
never have these problems with Netflix and checked signal, all is fine.
i have even tried logging out them logging back in but no joy
01-10-2015 13:53
Hi @Anonymous User
Thanks for getting in touch, sorry to hear you've had a poor experience recently. So we can try and get you up and running again. Can you let me know which device you've used and the trouble shooting steps you've tried.
We look forward to hearing from you.
Regards
Ranj
NOW TV Team
01-10-2015 18:29
02-10-2015 12:04
Hi @Anonymous User
Thanks for getting in touch, sorry to hear you've had issues. Have you tried deleting then re-installing the app on all the devices? Also can you try clearing the NOW TV game data on the PS consoles and let us know how you get on.
Have you tried a wired connection?
Cheers
Ranj
NOW TV Team
02-10-2015 12:06