cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Mentor

NowTV box delivery

NowTV broadband box was delivered and I couldn’t pick it up so it was sent back to NowTV. I haven’t been able to contact anyone nor have I had any emails asking for a new delivery. It’s been ages and still nothing. Can anyone help?

0 Thanks
Reply
4 Replies
Highlighted
Legend 5
Legend 5

Re: NowTV box delivery

Hi @Delivery 

 

Either get in touch with NowTV live chat or phone the NowTV Broadband Team.

 

Use this link to get in touch with them.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1 

0 Thanks
Reply
Highlighted
Mentor

Re: NowTV box delivery

Thanks, however I have tried that many times over many days and had no available agents to help me

0 Thanks
Reply
Highlighted
Legend 5
Legend 5

Re: NowTV box delivery

Hi @Delivery 

 

Have you tried the telephone number on the link ?

 

Or use the web form to send them a message if you can't access live chat.

0 Thanks
Reply
Highlighted
Mentor

Re: NowTV box delivery

I have used a web form, hopefully it works, thanks for the help 🙂