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Anonymous User
Not applicable

Now tv stick not working

‎31-08-2019 15:55

Hi can anyone please help me, my stick was not working so I pushed the reset button on it and plugged it back in the telly, I used the remote to select English, than followed the instructions on the TV to take the back of the remote of and hold button down until it flashes green, I did and It is constantly flashing but not pairing????? 

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schnapps
Legend 5
Legend 5

Re: Now tv stick not working

‎31-08-2019 16:32

Hi @Anonymous User 

 

Try a factory reset on the stick.

 

With the television switched on using the correct HDMI input source on the TV and the stick powered up hold in the small reset button on the stick for about 15 to 20 seconds.

 

Then setup the stick again from scratch. 

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