cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Now tv box

Hi guys, I reset my password yesterday, and now my now tv box isn’t allowing me to log in keeps just saying error, does anyone know what’s going on? 

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

At a guess, what you set your password to isn’t what you thought you set it to.

 

Use the ‘forgotten password’ procedure to set it again:-

 

https://help.nowtv.com/article/forgotten-password

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.