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Mark_Weinreb
Legend 5
Legend 5

Re: Now TV will not launch on Roku Express

@MorelloCherry NowTV have acknowledged the problem, and are working on a fix. In the meantime, if you do a software update on the affected device, if should roll back to a stable version.

 

Please let us know if it works.

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Strom21
Advocate

Re: Now TV will not launch on Roku Express

Have tried everything and Now will not play on Roku!

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commanda6
Legend 5
Legend 5

Re: Now TV will not launch on Roku Express

Hi @Strom21 

please perform a software update on your Roku device. This should roll your device back to the previous version of the app. 'Now', for the time being, have taken the decision to roll back to the earlier version of the app on devices where people are having issues

 

Do this by going to

settings > system > system update

 

Hope this helps😀


I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.
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missmyrtle
Advocate

Re: Now TV will not launch on Roku Express

Same for me, I have even gone through the steps to update my Roku this evening...and still getting the same Sorry, temporarily unavailable. Tomorrow it will have been 3 weeks since I was able to use the Now App on my Roku, I have now cancelled my monthly payment. Hope you have better luck.

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Amtrakuk
Scholar

Re: Now TV will not launch on Roku Express

If there is no updates, remove the app, reboot your Roku and reinstall.

Check the Date on the app, it should say 31st March.