18-03-2021 18:15
Now tv has performed
an update on Roku Express but now the app won’t launch. I have switched off , rebooted , removed and added now tv , performed software update via secret menu but still Will not lunch. It also does not show on Home Screen. Roku simply beeps when I try and launch app after from the install screen.
Solved! Go to Solution.
31-03-2021 14:21
@Anonymous User NowTV have acknowledged the problem, and are working on a fix. In the meantime, if you do a software update on the affected device, if should roll back to a stable version.
Please let us know if it works.
18-03-2021 18:59
There are multiple threads about this issue but here’s what I’ve posted elsewhere.
It seems be affecting quite a few users since the App update. NowTV have been informed and are looking in to it…
18-03-2021 20:11
Thanks for the reply.
Looks like it's been resolved now; I've now got the new version open on my Roku. As a massive DC fan this couldn't have happened on a worse day. Okay, so I'll have to wait a little bit longer to watch Justice League but it'll still be there tomorrow night (hopefully).
18-03-2021 20:23
Cheers for the update. Yep. New update works. Annoying but resolved.
19-03-2021 10:10
Still won't load on my Roku 2. Anyone any ideas?
19-03-2021 17:24
Still also not working on my Roku 3810EU player. Starts up, thinks for a minute, then "Sorry, NowTV is not currently available".
19-03-2021 18:09
Hi @Anonymous User @Anonymous User
A new version of the app has recently been released normally a Roku were only check for updates once every 24 hours, but you can check for updates manually.
Go to
settings > system > system update
If the app gets updated, you'll find that it simply has the new name of 'now'
19-03-2021 23:13
I have the same issue as above with Now disappearing from my menu. When I go to add it again it says ‘Go to channel’, implying it’s already added but nothing happens when I pick this option. I have followed all the guidance on unplugging, resetting etc. and still the same problem. Then followed this advice:
“Go to
settings > system > system update”
and now Now is agin an option on my menu and is ‘added’ as a channel. When I go to open it nothing happens. Second day now with no Now TV
20-03-2021 14:44
@commanda6 Nope. I just checked for updates, and there was indeed a "Now" update, which I downloaded... and it's still broken. "Sorry, Now is currently unavailable. Please try again later".
It's fitting they took "TV" out of the name of the app, because I can't watch TV with it anymore.
26-03-2021 21:42
Having the same with my app via Roku 3 days now tried everything
26-03-2021 21:54