Now tv has performed
an update on Roku Express but now the app won’t launch. I have switched off , rebooted , removed and added now tv , performed software update via secret menu but still Will not lunch. It also does not show on Home Screen. Roku simply beeps when I try and launch app after from the install screen.
Solved! Go to Solution.
@MorelloCherry NowTV have acknowledged the problem, and are working on a fix. In the meantime, if you do a software update on the affected device, if should roll back to a stable version.
Please let us know if it works.
I'm having exactly the same problem. Was working around 8:15 but had stopped by 12:30. Looks like it's trying to update to v6.4.2 but doesn't open or appear on home screen of either of my roku devices. Tried everything up to and including a factory reset but no joy. Raised a call with support but I think it's a problem with the update itself.
I’m having the same problem has anyone found a solution? Or have a contact to help solve. Thanks
There are multiple threads about this issue but here’s what I’ve posted elsewhere.
It seems be affecting quite a few users since the App update. NowTV have been informed and are looking in to it…
Thanks for the reply.
Looks like it's been resolved now; I've now got the new version open on my Roku. As a massive DC fan this couldn't have happened on a worse day. Okay, so I'll have to wait a little bit longer to watch Justice League but it'll still be there tomorrow night (hopefully).
Cheers for the update. Yep. New update works. Annoying but resolved.
Still also not working on my Roku 3810EU player. Starts up, thinks for a minute, then "Sorry, NowTV is not currently available".
A new version of the app has recently been released normally a Roku were only check for updates once every 24 hours, but you can check for updates manually.
Go to
settings > system > system update
If the app gets updated, you'll find that it simply has the new name of 'now'
So annoying mine is doing the same - tried unplugging, remove and relaunch app, remove app then unplug and reinstall and reset but no joy. Any news on how to solve? Thank you