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C_1
Newbie

Now TV not working on Xbox one

HELP!

 

everytime I try to watch something on now tv through my Xbox it comes up with the message “sorry, there was an error in the player”. 

Move tried closing the app and going back on, deleting the app and reinstalling and starting up the Xbox again but it doesn’t seem to work. 

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gavs82008
Expert 2

Re: Now TV not working on Xbox one

@C_1 

What is your broadband speeds? Are you connected via cable or WiFi?

 

There might be an issue with the app on Xbox One so Live chat might be a good shout. 

https://help.nowtv.com/get-in-touch

 

1. NOW TV account & payments

2. Cancelling or renewing NOW TV Passes

3. Drop down 'How to get in touch'

4. Live Chat

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