16-09-2020 20:06
The Now TV icon has disappeared from the home page and I'm unable to access the Sky originals etc
Solved! Go to Solution.
16-09-2020 20:24
Hi @Anonymous User
To reach Sky Originals for example using the new NowTV Home Screen layout, navigate down the screen until you reach the Orange Entertainment Ticket Pass tile, then click OK on it, then a new page will appear on screen with different Entertainment categories, where Sky Originals is the second row down.
Or alternatively if you don't like the look and feel of the New NowTV layout, whilst on the new Home Screen Page, press the back button on the remote, then scroll down to Apps Store, then highlight and click on the NowTV App, then highlight and click OK on "Go to App.
Then you will be on the old style UI which you are more familiar with.
16-09-2020 20:24
Hi @Anonymous User
To reach Sky Originals for example using the new NowTV Home Screen layout, navigate down the screen until you reach the Orange Entertainment Ticket Pass tile, then click OK on it, then a new page will appear on screen with different Entertainment categories, where Sky Originals is the second row down.
Or alternatively if you don't like the look and feel of the New NowTV layout, whilst on the new Home Screen Page, press the back button on the remote, then scroll down to Apps Store, then highlight and click on the NowTV App, then highlight and click OK on "Go to App.
Then you will be on the old style UI which you are more familiar with.
17-09-2020 20:49
Many thanks, I would never have worked it out for myself!!
17-09-2020 22:26
As so many have said new update to New layout rubbish. Even following steps need more scrolling clicking to get to place you want. Should have option to revert back. Even Windows give that option. When you have severe arthritus in fingers such things are a nuisance and painfull.
I followed what now tv said to get to now tv app guess what if reverts back hope short lived.
At end of contract I will not renew my annual subscription as per last 2 years.
It's looking more like Amazon prime homepage also rubbish.
26-09-2020 19:38
How can I get the old screen setup to stay as default,
we all hate the new one.
Now TV does not come up as an app, via the Now set top box
thanks