Re: Not on unlimited broadband

bjm18 · ‎17-09-2015

Is Now Tv suitable for only those who have unlimited broadband?

I write as someone who has a monthly broadband allowance of 40gb.

Can I dip in and out or does Now Tv continue to stream once activated?

BJM

awillo32 · ‎17-09-2015

It only streams content when you watching so you will only use allowance while watching. And of course while your searching for content to watch.

**I'm Just a helpful customer**

BicBasher · ‎17-09-2015

Would you consider upgrading your broadband to Unlimited? There are some great deals from the ISP's at the moment which would allow you to enjoy NOW TV and other catch-up services without the worry of going over 40GB.

Networking Spec - ISP: TalkTalk VDSL2 @ 76mbps | NOW TV Smart Box 4K wired connected, NVidia Shield 2017 using Chromecast Built-in, Sony Xperia E5 (Android Marshmallow), Fire Tablet (2017 edition), Dell PC with Windows 10 Home Edition using the Now TV Win 8.1/10 App.

the-nadger · ‎18-09-2015

@bjm18

Welcome to forums

I have unlimited adsl ( don't need fibre) and normally use about 200Gb per month with various demand services.

Going over your monthly limit can prove very expensive,

Obviously it depends on which ISP you use but, as had been said, there are good deals to be had.

Please click on Thanks if I've helped. I'm a Community Contributor not staff.

commanda6 · ‎18-09-2015

@BicBasher wrote:

Would you consider upgrading your broadband to Unlimited? There are some great deals from the ISP's at the moment which would allow you to enjoy NOW TV and other catch-up services without the worry of going over 40GB.

Hi @bjm18

Be careful though not all the deals around are for unlimited broadband. The adverts you see/hear on TV and radio for BT often have ridiculously low data limits attached to them.

If you want to find good unlimited broadband deals go direct to the websites for the ISPs and look for deals that specifically say "unlimited"

I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.

Nanis2 · ‎18-09-2015

Thanks for the comments. They have cleared up something for me. My BT broadband usage went over its max 20 gb max, after some checks I discovered usage was 11gb on 5th Sept and 7 gb on the 6th....watching Eng v Ireland and the golf over the two days on a one day pass. Didnt realise the usage would be that high. The info doesnt make it clear, would have opted for unlimited if I had known.

NOW TV ----- make it clear.

artesea · ‎18-09-2015

@Nanis2 it'll be the golf what did it. Watching an 80/90 minute match isn't too much data, but leaving it on all day for golf or cricket really adds up,

-----
I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
Did you find this post useful, why not give some Thanks?

BicBasher · ‎18-09-2015

@commanda6 wrote:
@BicBasher wrote:
Would you consider upgrading your broadband to Unlimited? There are some great deals from the ISP's at the moment which would allow you to enjoy NOW TV and other catch-up services without the worry of going over 40GB.

Hi @bjm18
Be careful though not all the deals around are for unlimited broadband. The adverts you see/hear on TV and radio for BT often have ridiculously low data limits attached to them.

If you want to find good unlimited broadband deals go direct to the websites for the ISPs and look for deals that specifically say "unlimited"

The free fibre broadband offer from Sky will catch people out, that has a 25GB limit, while unlimited is for £10 plus line rental.

TalkTalk are offering free unlimited ADSL2+ broadband for 18 months (Fibre is a £10 add on), plus £17.70 line rental per month as one example. BT's is £13pm + £17.99 line rental, but you get the BT Sport channels thrown in too. (Not avaliable via Now TV!)

Networking Spec - ISP: TalkTalk VDSL2 @ 76mbps | NOW TV Smart Box 4K wired connected, NVidia Shield 2017 using Chromecast Built-in, Sony Xperia E5 (Android Marshmallow), Fire Tablet (2017 edition), Dell PC with Windows 10 Home Edition using the Now TV Win 8.1/10 App.

commanda6 · ‎18-09-2015

@BicBasher wrote:

@commanda6 wrote:

@BicBasher wrote:

Would you consider upgrading your broadband to Unlimited? There are some great deals from the ISP's at the moment which would allow you to enjoy NOW TV and other catch-up services without the worry of going over 40GB.

Hi @bjm18

Be careful though not all the deals around are for unlimited broadband. The adverts you see/hear on TV and radio for BT often have ridiculously low data limits attached to them.

If you want to find good unlimited broadband deals go direct to the websites for the ISPs and look for deals that specifically say "unlimited"

The free fibre broadband offer from Sky will catch people out, that has a 25GB limit, while unlimited is for £10 plus line rental.

TalkTalk are offering free unlimited ADSL2+ broadband for 18 months (Fibre is a £10 add on), plus £17.70 line rental per month as one example. BT's is £13pm + £17.99 line rental, but you get the BT Sport channels thrown in too. (Not avaliable via Now TV!)

Hi @BicBasher

Thanks I forgot about the sky one. What you have said above does show that it's really important to get your deals by going to the websites of the ISPs rather than signing up to the office you see/hear on TV and radio.

Anyone that uses streaming services should really have unlimited broadband

I do not work for now TV. I am simply a NowTV customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.

If you find posts on the community useful or helpful can you give them Thanks By pressing the thumbs up button. If a post solves a problem you are having can you mark it as an accepted solution.

BicBasher · ‎18-09-2015

@commanda6 wrote:
@BicBasher wrote:
@commanda6 wrote:
@BicBasher wrote:
Would you consider upgrading your broadband to Unlimited? There are some great deals from the ISP's at the moment which would allow you to enjoy NOW TV and other catch-up services without the worry of going over 40GB.

Hi @bjm18
Be careful though not all the deals around are for unlimited broadband. The adverts you see/hear on TV and radio for BT often have ridiculously low data limits attached to them.

If you want to find good unlimited broadband deals go direct to the websites for the ISPs and look for deals that specifically say "unlimited"

The free fibre broadband offer from Sky will catch people out, that has a 25GB limit, while unlimited is for £10 plus line rental.

TalkTalk are offering free unlimited ADSL2+ broadband for 18 months (Fibre is a £10 add on), plus £17.70 line rental per month as one example. BT's is £13pm + £17.99 line rental, but you get the BT Sport channels thrown in too. (Not avaliable via Now TV!)

Hi @BicBasher

Thanks I forgot about the sky one. What you have said above does show that it's really important to get your deals by going to the websites of the ISPs rather than signing up to the office you see/hear on TV and radio.

Anyone that uses streaming services should really have unlimited broadband

Agreed @commanda6, I'd always sign up using the ISP site direct. When I signed up for TalkTalk last year online, they waved the £50 connection charge for a new line install by using that method. Do it on the phone or via the sales agents and they add that charge.

Networking Spec - ISP: TalkTalk VDSL2 @ 76mbps | NOW TV Smart Box 4K wired connected, NVidia Shield 2017 using Chromecast Built-in, Sony Xperia E5 (Android Marshmallow), Fire Tablet (2017 edition), Dell PC with Windows 10 Home Edition using the Now TV Win 8.1/10 App.