No internet

[Workingfromhome]

No internet for over an hour now in Wigan/Manchester. I work from home yet and this is really annoying!! Rang the line to be told I would have to wait!! Not good enough! 

[gavs82008]

@Workingfromhome 

Not much we can do here as we are just customers like you. Keep calling the team until it’s sorted. 

[RoyB]

@Workingfromhome @gavs82008 

Not much they can do either - both you and Now are in the cold, dead, hands of BT Openreach.

But I will keep banging on that Now is domestic broadband, which WFH exposes the limitations of; and in fairness, the limitations of many other suppliers of domestic broadband.

If my BT landline goes down, though it will automatically cutover to cellular in just under three minutes. a service good enough for the 24/7 remote tech support I provide, which the landline alone wouldn’t be.