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Ellie1
Advocate

No internet

I never get internet tried phoning they upgraded me to ‘super fibre’ but I still never get internet, everytime I ring they say my line is fine nothing we can do…what do I do?! 

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gavs82008
Legend 5
Legend 5

Re: No internet

@Ellie1 

Keep calling and request an engineer visit.

 

https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

How to submit your complaint:

 
  • Give us a call on 08007591213 to speak directly to a NOW advisor.

Have a nosy at this FAQ link, also provides a “check service status”.

https://help.nowtv.com/article/having-trouble-with-your-broadband

FYI that I do not work for NOW, just a NOW customer trying to help
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