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Anonymous User
Not applicable

No devices on my now tv

I have made the mistake of adding to many devices on my account and now that i have taken them all off as suggest but now when it wont let me watch anything on my movie amd entertainment passes 

1 REPLY 1
RoyB
Legend

You can have six devices registered, and make three changes a month.

 

You can’t have ‘too many’ devices registered, though you may have been trying to use a seventh device and got a message that you can’t.

 

But I don’t know who advised you to remove all your devices, as you have now used up all your changes for the month, which is probably why you can’t add any devices back.

 

I suggest you get in touch with Live Chat , who will hopefully take pity on you, and reset things so that you can get going again!

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.