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Susan-L
Advocate

No Watchlist on NOW Firestick app

Can anyone tell me where to find the Watchlist where I have saved shows on the NOW app running on a Firestick?

The only option I see is Continue Watching.

Thanks in advance.

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Susan-L
Advocate

Re: No Watchlist on NOW Firestick app

Hi @schnapps .

Thanks for taking the time to respond. 

Yes, I can see my Watchlist and shows when I login to the NowTv website just not on the Firestick or my Samsung Smart TV. 

I will try the support team as suggested. 

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schnapps
Legend 5
Legend 5

Re: No Watchlist on NOW Firestick app

Hi @Susan-L 

 

A couple of forum members have reported this across different platforms.

 

Here's one example thread below.

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Watchlist-disappeared/m-p/566229 

 

My Watchlist is present across numerous NOW playback devices.

 

Only thing you can do is report it to NOW live chat for them to fix the glitch.

 

I am guessing you have tried adding new content to your My TV Watchlist to see if the Watchlist grid row appears on the NOW App Home screen page.

Susan-L
Advocate

Re: No Watchlist on NOW Firestick app

Hi @schnapps .

Thanks for taking the time to respond. 

Yes, I can see my Watchlist and shows when I login to the NowTv website just not on the Firestick or my Samsung Smart TV. 

I will try the support team as suggested. 

View solution in original post

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schnapps
Legend 5
Legend 5

Re: No Watchlist on NOW Firestick app

Hi @Susan-L 

 

Or alternatively tag the NOW Community Forum Manager on the linked thread above and pass on the information requested for by the Community Manager.

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Susan-L
Advocate

Re: No Watchlist on NOW Firestick app

@schnapps just used the live chat. Apparently this is an issue they are aware of and are currently working on. Hopefully the update will be rolled out soon.