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Anonymous User
Not applicable

No Watchlist on NOW Firestick app

Can anyone tell me where to find the Watchlist where I have saved shows on the NOW app running on a Firestick?

The only option I see is Continue Watching.

Thanks in advance.

1 ACCEPTED SOLUTION
Anonymous User
Not applicable

Hi @schnapps .

Thanks for taking the time to respond. 

Yes, I can see my Watchlist and shows when I login to the NowTv website just not on the Firestick or my Samsung Smart TV. 

I will try the support team as suggested. 

View solution in original post

4 REPLIES 4
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

A couple of forum members have reported this across different platforms.

 

Here's one example thread below.

 

https://community.nowtv.com/t5/Set-top-boxes-Smart-TVs/Watchlist-disappeared/m-p/566229 

 

My Watchlist is present across numerous NOW playback devices.

 

Only thing you can do is report it to NOW live chat for them to fix the glitch.

 

I am guessing you have tried adding new content to your My TV Watchlist to see if the Watchlist grid row appears on the NOW App Home screen page.

Anonymous User
Not applicable

Hi @schnapps .

Thanks for taking the time to respond. 

Yes, I can see my Watchlist and shows when I login to the NowTv website just not on the Firestick or my Samsung Smart TV. 

I will try the support team as suggested. 

schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

Or alternatively tag the NOW Community Forum Manager on the linked thread above and pass on the information requested for by the Community Manager.

Anonymous User
Not applicable

@schnapps just used the live chat. Apparently this is an issue they are aware of and are currently working on. Hopefully the update will be rolled out soon.