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Anonymous User
Not applicable

New to BT

I've just signed up for a new contract with BT after moving home. I used to have NOWTv but cancelled it and now when I'm trying to log into NOWTv its not showing any active passes. How do I go about sorting it so that I can start to access the package that I've brought. Many thanks to those who read this, bless you to whoever helps me.

1 ACCEPTED SOLUTION
gavs82008
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Legend 5

@Anonymous User 

When signing up to BT did you create a new account for Now TV or use the existing account details?

As a suggestion I would suggest giving BT a call to explain you already have an account with Now TV. 

FYI that I do not work for NOW, just a NOW customer trying to help

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1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

When signing up to BT did you create a new account for Now TV or use the existing account details?

As a suggestion I would suggest giving BT a call to explain you already have an account with Now TV. 

FYI that I do not work for NOW, just a NOW customer trying to help