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Anonymous User
Not applicable

‎15-09-2020 21:19

New firmware

Ever since the firmware was updated on my now TV 4k stick it has made it useless. The firmware has slowed the stick down greatly and the interface is the most un user friendly setup I've seen. Today my stick will not play wheeler dealers without stopping after a minute and saying sorry there was an error in the player. Anybody else having these issues and is sky going to fix it? 

0
3 REPLIES 3
RoyB
Legend

‎15-09-2020 21:29

@Anonymous User 

 

NowTV have a 4K Stick?

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
0
Anonymous User
Not applicable

‎15-09-2020 21:34

In response to RoyB's comment

I was assuming they were 4k, either way whether it's 720p or 1080 its now useless

0
RoyB
Legend

‎18-09-2020 9:16

In response to Anonymous User's comment

@Anonymous User 

 

Ah - you had my hopes up there for a minute...

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
0
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