Netflix app not working!!

[Anonymous User]

So three days ago the Netflix app stopped working on both of my TVs 😫😫 if you click the app it goes to the black Netflix screen with red Netflix, then just goes straight back to Now TV screen. Netflix don’t seem to have a problem their end and I can’t get hold of NowTV people for help.... any ideas?? Tried doing a system update, tried unplugging it.... it can’t be an issue with one box as the two boxes are doing the same thing?! 

[Anonymous User]

Same here still not working 

[Anonymous User]

No still nothing. I’ve bought a stick to switch to as nowtv don’t seem to be doing anything. It’s so annoying 

[Anonymous User]

Same problem here, tried factory reset, updating Now tv and Netflix app, uninstalling and reinstalling. Looks like we will just have to wait for NowTv to realise there customers need them., and to stop ignoring them. Otherwise all their customers will be changing to alternative media options.

[schnapps]

[JoJo001]

Been having the same issue with the Now TV app on Roku box since Monday evening, loads for a second then back to the main menu. Tried all the usual fixes and nothing working. 

[schnapps]

Hi @JoJo001 

When using the NowTV App have you tried using the search option instead of going directly via the App ?

This above access method has worked for others (until NowTV gets it fully fixed).

[JoJo001]

Success! Thank you! A pain but a solution. Thanks for the speedy reply and assistance. 

[Anonymous User]

Unfortunately that hasn't worked for me. Not sure if it's because we have the nowtv freeview box and perhaps works in a different way? 

[Anonymous User]

I tried the search method but it didn’t work 

[RMM71]

The search method is for the person who couldn't get the NOW TV app to work.

The problem with the Netflix app is different and requires Netflix and/or NOW TV to resolve.