23-04-2020 12:30 - edited 23-04-2020 12:30
So three days ago the Netflix app stopped working on both of my TVs 😫😫 if you click the app it goes to the black Netflix screen with red Netflix, then just goes straight back to Now TV screen. Netflix don’t seem to have a problem their end and I can’t get hold of NowTV people for help.... any ideas?? Tried doing a system update, tried unplugging it.... it can’t be an issue with one box as the two boxes are doing the same thing?!
25-04-2020 12:42
Same here still not working
25-04-2020 12:41
No still nothing. I’ve bought a stick to switch to as nowtv don’t seem to be doing anything. It’s so annoying
25-04-2020 12:12
Same problem here, tried factory reset, updating Now tv and Netflix app, uninstalling and reinstalling. Looks like we will just have to wait for NowTv to realise there customers need them., and to stop ignoring them. Otherwise all their customers will be changing to alternative media options.
25-04-2020 12:33
25-04-2020 12:56
Hi @JoJo001
When using the NowTV App have you tried using the search option instead of going directly via the App ?
This above access method has worked for others (until NowTV gets it fully fixed).
25-04-2020 13:06
Success! Thank you! A pain but a solution. Thanks for the speedy reply and assistance.
25-04-2020 13:26
Unfortunately that hasn't worked for me. Not sure if it's because we have the nowtv freeview box and perhaps works in a different way?
25-04-2020 15:00
I tried the search method but it didn’t work
25-04-2020 17:00
The search method is for the person who couldn't get the NOW TV app to work.
The problem with the Netflix app is different and requires Netflix and/or NOW TV to resolve.