Hi @Anonymous User
You will need to phone the NowTV Broadband Team about Moving Home with regards to the transfer of your NowTV Broadband & Phone package to your new place.
More information in this linked article below.
https://help.nowtv.com/article/how-do-i-move-now-broadband-to-my-new-home
Hopefully there is an existing BT telephone line and master BT socket already in place at your new home or otherwise you may struggle getting BT Openreach to enter your new property because of their Covid-19 social distancing policy.
