13-02-2024 13:38
07-06-2020 12:53
I followed your link and managed to get on to their NowTV Complaints Twitter page where I tweeted regarding non removal of card details I wonder if I will get a reply? And if so, will I be directed to Their website? Another circle to go round and round and round....
07-06-2020 12:58
@Anonymous User
Well B
The easiest thing to do is get onto your bank and remove your authority for Now TV to take money from your account.
Easy Peasy.
UK Bob
07-06-2020 12:45
I have the EXACT problem. I start with the intention of 'I will solve this problem today' get to an hour later and am still screaming at the computer because I am going round in circles. I cannot remove my card details
01-02-2020 10:13
This did not work. The number goes to someone's cell phone and they just let it sit and I can hear background noise like they are in a car or train.
I need to delete my account, as I am leaving the UK, but I cannot find a way. The Chat function does not work. Facebook for NowTV seems to be automated, so no way to contact an actual person. Twitter also has no customer input and looks like automatic NowTV advertising. The bank account will soon be closed, so I need to cancel my account.
13-02-2024 13:40
NOW don't have a call centre for TV streaming, that is reserved for broadband customers.
Also I did post a reply to the thread you started. As replying to a thread that was last updated in 2020 won't do no good as most are not on here anymore.
13-02-2024 15:15
Which number?
But it is not wise to rely on information here that is getting on for five years’ old; though I am pleased that the link I gave then is still the relevant link today, albeit that I daresay the wording there has been revised a few times since May 2019, the latest being:-
”This privacy and cookies notice was last updated 30 August 2023”