Landline not working

[Vapingyid]

Hi my activation date was yesterday broadband working fine Infact it’s pretty fast which I’m happy about but my landline is dead tried 2 phones nothing I ring the number off my mobile it rings on mobile but the house phone does not ring can’t get onto live chat 

[gavs82008]

@Vapingyid 

Use this link to check the status of your line.
https://help.nowtv.com/article/fix-problems-with-my-phone

Then call the broadband team to report the fault. Number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

[Vapingyid]

@gavs82008 thanks for that I’ve been in contact with now tv there is a fault on the line so they booked an engineer to come out can be between 3-5 days