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Vapingyid
Advocate

Landline not working

Hi my activation date was yesterday broadband working fine Infact it’s pretty fast which I’m happy about but my landline is dead tried 2 phones nothing I ring the number off my mobile it rings on mobile but the house phone does not ring can’t get onto live chat 

2 REPLIES 2
gavs82008
Legend 5
Legend 5

@Vapingyid 

Use this link to check the status of your line.
https://help.nowtv.com/article/fix-problems-with-my-phone

Then call the broadband team to report the fault. Number in the link below.
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1

FYI that I do not work for NOW, just a NOW customer trying to help
Vapingyid
Advocate

@gavs82008 thanks for that I’ve been in contact with now tv there is a fault on the line so they booked an engineer to come out can be between 3-5 days