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Advocate

LG tv's saying Now.tv will from 24th August 2020 will no longer be accepted - WHY?

Yesterday I received a message on my LG tv's saying Now.tv will from 24th August 2020 not be allowed/work  - WHY?

Is there another way to continue using Now.tv on this LG Tv?

Surely I don't need another non LG tv just to continue watching it?

 

Can anyone explain?

 

Thanks,

Akicks

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Legend 5
Legend 5

Re: LG tv's saying Now.tv will from 24th August 2020 will no longer be accepted - WHY?

Hi @Akicks 

 

Looks like it's relating to LG televisions using the older NetCast OS Smart Platform, where the NowTV App will not be available from the 24th of August from what i have read.

 

When NowTV dropped the App support for the Sony PS3, NowTV was offering a free NowTV stick to PS3 owners that was using the App and where the PS3 was registered against their NowTV account.

 

Maybe have a word with NowTV live chat to see if they will offer you a free NowTV Stick to plug into the back of your LG TV.

 

Use this link for live chat.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

If the green chat button doesn't open or work for you, then try a different internet browser or send them a message using the web form on the same link above.

 

 

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Legend 5
Legend 5

Re: LG tv's saying Now.tv will from 24th August 2020 will no longer be accepted - WHY?

Hi @Akicks 

 

Looks like it's relating to LG televisions using the older NetCast OS Smart Platform, where the NowTV App will not be available from the 24th of August from what i have read.

 

When NowTV dropped the App support for the Sony PS3, NowTV was offering a free NowTV stick to PS3 owners that was using the App and where the PS3 was registered against their NowTV account.

 

Maybe have a word with NowTV live chat to see if they will offer you a free NowTV Stick to plug into the back of your LG TV.

 

Use this link for live chat.

 

https://help.nowtv.com/article/how-to-submit-a-complaint 

 

If the green chat button doesn't open or work for you, then try a different internet browser or send them a message using the web form on the same link above.

 

 

View solution in original post

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Advocate

Re: LG tv's saying Now.tv will from 24th August 2020 will no longer be accepted - WHY?

Thank you for your help. They will sent me a free stick. Excellent result. Thank you

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Scholar 3

Re: LG tv's saying Now.tv will from 24th August 2020 will no longer be accepted - WHY?

Glad that you have managed to get a solution that works for you. 

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