29-12-2020 17:56
I keep getting kicked off catchup..ive reset the box and its still doing it...any ideas peeps
Solved! Go to Solution.
29-12-2020 18:01
@Anonymous User
Is the box updated with the latest software?
As a last resort you could set it back to factory settings. This is often the best course of action to squash any bugs on the system
29-12-2020 18:01
@Anonymous User
Is the box updated with the latest software?
As a last resort you could set it back to factory settings. This is often the best course of action to squash any bugs on the system
29-12-2020 19:15
Ive done a full reset and updated and its still doing it...after about 3/4 mins kicks me off and goes bk to nowtv home screen
29-12-2020 20:18
@Anonymous User
Ok that sounds like a very odd issue to have, best to report to Now TV.
Head onto live chat to see what Now TV staff can do for you
https://help.nowtv.com/article/how-to-submit-a-complaint
Just make sure to click “chat online” within the green box
Or send an email to address in the below picture
31-12-2020 9:22
31-12-2020 9:34
@Anonymous User
If I were you I would purchase an Amazon Fire Stick. Much more reliable than any Now TV device.
You will also give a much larger selection of apps avaliable.
From what I hear Now TV is very good on Amazon Fire sticks.
31-12-2020 18:57
31-12-2020 18:59
@Anonymous User
Replace the faulty box with an Amazon Fire stick.
That way your using the same HDMI slot.
31-12-2020 22:59
@Anonymous User
It goes in an HDMI slot anyway, not a USB one
01-01-2021 17:58