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Anonymous User
Not applicable

‎20-04-2016 16:53

It won't accept my card when trying to sign up?

I enterd the correct card details and it won't accept my card for signing up with
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4 REPLIES 4
Anonymous User
Not applicable

‎20-04-2016 16:56

You need atleast 10p for nowtv to take to validate your details and charge your card should you continue after the trial.
Anonymous User
Not applicable

‎20-04-2016 16:58

In response to Anonymous User's comment
Okay thanks that may be why! Haha
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commanda6
Legend 5
Legend 5

‎20-04-2016 17:00

@Anonymous User wrote:
I enterd the correct card details and it won't accept my card for signing up with

Hi @Anonymous User

in order for your payment details to be accepted on their TV, you need one of the following card types

 

  • Visa (including visa debit)
  • MasterCard

do you have one of these card types?

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
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Anonymous User
Not applicable

‎20-04-2016 17:21

In response to commanda6's comment
Hi yes I've resolved the problem I needed to use a credited account thanks
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