21-04-2018 14:20
THIS IS FOR ITV CHANNELS - NOT THE ITV HUB !!!
I had 175 channels, then as usual ITV and a few other channels start going distorted and then "No Signal" !!!
Soon as I do a channel search, total channels has gone from 175 down to 148?
I had tried a factory reset and played with several of the hidden menus also,
So there isn't much I can't try !!!
I have a good outdoor aerial and cable and everything else is good,
I will add this is now the 3rd box in under a year, YES that's 3 boxes since I have had NOW TV, Im tired of this now !!!
Any advice guys?
Does anyone else have problems with ITV Channels?
21-04-2018 14:28
Hi @Anonymous User
If you connect the TV aerial directly into the back of your television in built tuner and do a fresh retune of your TV, does the missing channels show ?
Also, i would double check on this website link below that there is no planned maintenance work of any TV transmitters or Relays in your regional area which may be causing the loss of channels.
http://www.digitaluk.co.uk/operations/planned_engineering_works
21-04-2018 15:25
@schnapps @Anonymous User
Hi Guys
Although I don't watch as much freeview TV as I used to, however I had noticed that CBS Reality + 1 (freeview channel 67) and Pick + 1 (freeview channel 91) recently vanished.
There may have been other leavers and some new joiners but, I must admit, I'm not that bothered because I find myself watching quite a good amount of YouTube nowadays.
UK Bob
PS. I find myself facinated by the machinations of the US president.
21-04-2018 17:14
Everything is fine on a Freeview TV and no work has been planned in the area, it just always seems to be itv 1 and all other itv channels? Maybe it's time to leave now tv
21-04-2018 17:55
@Anonymous User
It could be possible that there are more than one transmitter in your regional coverage area, where the smart box is latching onto one of the weaker transmitters that doesn't carry all the mutiplex COM (see this website for the different mutiplex which carries the various TV channels).
Does the missing channels on your smart box match any of the mutiplex on the list ?
https://ukfree.tv/transmitters/multiplexes
If the smart box is picking up more than one TV transmitter, it doesn't usually give you an option in it's TV scan menu settings to select / save the best suited transmitter.
A few smart boxes owners have mentioned that they have had various success by adding a Y splitter on the incoming TV aerial and sharing the TV signal with another Freeview TV device such as the inbuilt TV tuner on your television which filters out the weaker transmitter and forces the smart box then to automatically latch onto the main transmitter in your region.
If you have a TV Y splitter knocking around in the house somewhere, then it might be worth giving it a go (no garantee it will work mind) and also make sure that you rescan the TV channels on the smart box afterwards.
18-05-2018 11:19
Having the same issues with ITV and other channels on NOW TV
Thinking of leaving NOW TV also
Anyone else having these issues
21-04-2018 17:52
10-04-2019 19:56
I cannot get any ITV channels on my TV this evening tried retuning TV but can only get BBC channels ?????
10-04-2019 22:55
@Anonymous User wrote:I cannot get any ITV channels on my TV this evening tried retuning TV but can only get BBC channels ?????
Is there a NowTV box implicated in here anywhere?
05-10-2020 17:10
i can not get any signal for it channels this has been happening in and off for about 4 weeks but they have gone all together now. I have a Samsung smart tv and now tv as the supplier. I've rescanned the channels and rebooted tv and messed with cables but no joy. BBC channels are fine and internet fine too.
any advice please?