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Mikey856
Occasional Poster

I have the full sky package and am signed in

Please help

I have the full sky package and am signed in but the now tv box keeps asking for money, I have sky go extra with only 3 of my devices in use, can anyone help me

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the-nadger Mentor 3
Mentor 3

Re: I have the full sky package and am signed in

NowTv and Sky are different products so your Sky membership won't give you access. That's why you are asked for payment


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the-nadger Mentor 3
Mentor 3

Re: I have the full sky package and am signed in

NowTv and Sky are different products so your Sky membership won't give you access. That's why you are asked for payment


Please click on Thanks if I've helped. I'm a Community Contributor not staff.
Mikey856
Occasional Poster

Re: I have the full sky package and am signed in

 

Ok, this gave me the impression they were linked

 

 

 

http://help.nowtv.com/article/Existing-Sky-iD

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4268 Champion 4
Champion 4

Re: I have the full sky package and am signed in

They have the same parent company.

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Community Manager
Community Manager

Re: I have the full sky package and am signed in

Hi @Mikey856,

 

Just to elaborate on what @the-nadger and @4268 have said -

 

We're owned by Sky but we are a separate service. You're able to use an existing Sky ID to set up an account but you'd need to enter card details to create a NOW TV Subscription. 

 

Thanks

 

Simon

NOW TV Team

MunguKC
First Poster

Re: I have the full sky package and am signed in

...and then we need to pay a second time to watch something?

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artesea Legend 4
Legend 4

Re: I have the full sky package and am signed in

@MunguKC yup they are two different services. If you want to watch your Sky sub you'll need Sky Go/Multiroom. 

-----
I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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4268 Champion 4
Champion 4

Re: I have the full sky package and am signed in

Sky multi screen is £11.25, Now is 6.99. Depending on which channels you like, having Now is a cheaper way of getting some Sky channels plus catch up services on a second TV


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GraphiteGB
Expert 2

Re: I have the full sky package and am signed in

Sky GO is included for nothing... for usage on Tablets, PCs, phones, and is allready part of your SkyUK dish subscription.... Skygo is SkyUKs DISH version of IPTV... with nothing extra required per month... as its advert funded...

 

"TV from SKY" moves SKY go for portable devices to fixed placed HDTV devices and Allows Console HD feeds of Skygo IPTV channels... This is inclusive if multi room user or a £5 if not...

This £5 also enables DOWNLOADING as an extra to streaming on mobile for NO internet required at the time to view usage of downloaded content...

 

As normal sky go is not available on low sales formats aka WP or BB....

Android, IOS, Fire OS, Windows and Mac are supported on sky go PS3 PS4 Xbox 360/one via "Tv from Sky"  

 

( linux users normaly dual boot into the secndary OS to watch sky go... currently a Custom PC OS of Android...)

 

NowTV does not support All the channels SkyGO does, so is realy restricted veiwing if a Sky Dish user was to try it...

(no watch, no Sci fi, universal, CBS, alibi, No eurosport and many more are missing As the service is CHEAP for ADSL users...) 

 

Sky go for Dish subscribers.

Screenshot_2016-01-24-08-43-49.png

Sky go PC/Laptops

 

Capture.JPG

TV from sky... 

[video]

NowTV limited services for ADSL users... ( fibre user never needed NowTV )

I Do not work for SkyUK or NowTV...

As I No longer live in the UK, I no longer run the NowTv boxes... So am an Ex Community Contributor user

SIEE Beta Tester since PS2. Rejected PSP and VITA day one...

Currently own and run these devices PS3, PS4, Chromecast, Sky+HD box, Quad OS boot HP Laptop, Amazon Fire tablet and TV box
GraphiteGB
Expert 2

Re: I have the full sky package and am signed in

Correction to Above CBS was Removed in December As they could not commit to HD content releases for a HD platform...

TNT also Was dropped... 

I Do not work for SkyUK or NowTV...

As I No longer live in the UK, I no longer run the NowTv boxes... So am an Ex Community Contributor user

SIEE Beta Tester since PS2. Rejected PSP and VITA day one...

Currently own and run these devices PS3, PS4, Chromecast, Sky+HD box, Quad OS boot HP Laptop, Amazon Fire tablet and TV box
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