15-12-2015 20:43
Please help
I have the full sky package and am signed in but the now tv box keeps asking for money, I have sky go extra with only 3 of my devices in use, can anyone help me
Solved! Go to Solution.
15-12-2015 21:16
NowTv and Sky are different products so your Sky membership won't give you access. That's why you are asked for payment
16-12-2015 1:00
18-12-2015 18:18
Hi @Anonymous User,
Just to elaborate on what @Anonymous User and @4268 have said -
We're owned by Sky but we are a separate service. You're able to use an existing Sky ID to set up an account but you'd need to enter card details to create a NOW TV Subscription.
Thanks
Simon
NOW TV Team
30-01-2016 12:00
...and then we need to pay a second time to watch something?
30-01-2016 12:38
@Anonymous User yup they are two different services. If you want to watch your Sky sub you'll need Sky Go/Multiroom.
16-12-2018 16:57
This is such ######, you're such a money grabbing scummy company. Bought my dad a Now TV stick so he could watch his football while in a hospice because he has been a full fat Sky customer for decades and now I learn you're the same company enough to share content but you want more money. Support the Sky Go app on the device you penny snatching pillocks
18-12-2018 9:23
Someones tired?
Maybe do a little research before going out and spending money on something?
I agree that if you are a full sky subber then you should be able to use the now tv service but thats irrelevant.
16-05-2021 9:57
Bravo...Jetbrink...you are 100% correct!!
16-05-2021 10:51
@Anonymous User
It’s been mentioned multiple times that both Sky and NOW are completely separate.
If your not happy with Sky go being supported by certain devices, you are best to contact and complain directly to Sky.