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Anonymous User
Not applicable

‎18-11-2019 23:19

I have been charge for nothing

I already requested you that cancel my subscription, account ,detail from your system.will you confirm me?

Also cancel or refund me £11.99 for sky cinema .why i pay?i have not Now Tv box .

Thank you

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1 REPLY 1
RoyB
Legend

‎19-11-2019 23:34

@Anonymous User 

 

See my reply on the other thread.

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
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