18-03-2021 12:10
Hi I cancelled my membership ages ago and you still have been taken money out of my account and I would like the koney that you have been taking back please
18-03-2021 12:13
@Anonymous User this is a user community so the only people here are other customers like yourself.
Your best bet is to submit a complaint via the email
customerservices @ nowtv.com (ensuring no spaces)
or live chat
https://help.nowtv.com/article/how-to-submit-a-complaint
23-04-2021 18:19
I have been on live chat all day and even sent screenshot off bank statments showing months off them taking money and now they still ain't taking responsibility disgusting over a year off 11.99 and 2.99 and been told so many different reason why even that it's broadband which i have never had I have been with sky 10 years and still not been able to speak to some one in person I want my money back
23-04-2021 18:24
@Anonymous User
You’ll be better to send an email to customer support using the address supplied by @Saint1976
Check this link to determine if you have any “duplicate” accounts with the same payment details.
https://help.nowtv.com/article/find-an-account
https://help.nowtv.com/article/cancelled-but-still-being-charged