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Anonymous User
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How do I stop people on my network from controlling my now tv

I'm currently living in a community housing with many people in the same network. Someone here is disturbing program's I'm trying to watch, by casting to it from their phone. 

 

How do I block a device from casting

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Nadine-K
NOW TV Team
NOW TV Team

Re: How do I stop people on my network from controlling my now tv

@Anonymous User

Hi Welcome to the fourm

 

I understand your concern with this one, you can delete the device they are using in here https://account.nowtv.com/device-management.

and add a new one so that all the device slots are taken up so this does not happen again.

Thanks
Nadine-K
The Now TV Team 🙂

View solution in original post

3 Replies
Nadine-K
NOW TV Team
NOW TV Team

Re: How do I stop people on my network from controlling my now tv

@Anonymous User

Hi Welcome to the fourm

 

I understand your concern with this one, you can delete the device they are using in here https://account.nowtv.com/device-management.

and add a new one so that all the device slots are taken up so this does not happen again.

Thanks
Nadine-K
The Now TV Team 🙂

View solution in original post

Anonymous User
Not applicable

Re: How do I stop people on my network from controlling my now tv

Hi my ex partner is automatically signing in on her smart tv which we used to watch my now tv on in the past I have changed my password even email address and removed her device on a number of occasions is there any fix for this 

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Anonymous User
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Re: How do I stop people on my network from controlling my now tv

You must change your WiFi password too as they may be in range of your TV
and if they're connected to the same WiFi your TV is on they can control
the TV
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