cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

How do I get in touch?

So the WiFi here is abysmal and I want to talk to someone about either how I can fix it or about arranging for someone to come and fix it for me as it is currently unacceptable.

 

I cannot find a phone number of any description, and despite being well within the specified contact hours, the Live Chat does not work (at all).

 

Am I really expected to have a technical conversation with someone via letter???

 

Any help would be heavily appreciated

3 REPLIES 3
RoyB
Legend

@Anonymous User 

 

You lucky NowTV Broadband users have a number you can call.

 

Find yours in My Account/Orders & appointments

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Anonymous User
Not applicable

because of coronavirus they

  have closed the phone line

Anonymous User
Not applicable

03303323050 I spoke to them this morning