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Anonymous User
Not applicable

‎06-06-2016 8:27

How do I delete my account?

I want to delete my account as I no longer use it, but I can't find how to do it anywhere.
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2 REPLIES 2
SeeMoreDigital
Legend 5
Legend 5

‎06-06-2016 8:53

Hi and welcome to the forum,

 

Given that this is an account related issue, I suggest you contact a NOW TV representative via the forums 'live chat' facility. And the easiest way of doing this is by using a Windows or Mac computer, not a mobile device (as their web browsers are not sophisticated enough to display pop-up windows - ie: windows within windows). Here's what you need to do: -

 

  • Click on the following: How To Contact NOW TV link.
  • Click on the blue 'Start Live Chat' button on the left of the web page.
  • A new 'What can we help you with today?' pop-up window should open up.
  • Click on the 'Request Chat' button.

 

 

Cheers

Simon-J
Community Manager
Community Manager

‎06-06-2016 18:12

Hi @Anonymous User,

 

Thanks for posting.

 

If you've canceled your passes your account will not longer be active. If you'd like us to remove your card details from the system we can do this too. I'll send you an email shortly to confirm if you'd like to do this.

 

Thanks

 

Simon

NOW TV Team

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