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Hol
Newbie

How do I delete devices

How do I delete devices

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5 Replies
RoyB
Legend 5
Legend 5

Re: How do I delete devices

@Hol 

 

You can’t any more.

 

But except for tidiness, you don’t need to, as when you open a seventh device, this just pushes the device with the oldest usage, and no downloaded programmes, off the list to make room for itself.


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Hol
Newbie

Re: How do I delete devices

It keeps saying I’m watching on to many devices so won’t let me watch but I’m not thanks for your reply

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gavs82008
Legend 5
Legend 5

Re: How do I delete devices

@Hol 

Are you currently watching NOW on one of the devices?

Do you have boost?


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
RoyB
Legend 5
Legend 5

Re: How do I delete devices

@Hol 

 

That’s a slightly different question, but one I can answer also.

 

You don’t need to delete any devices, just to log off Now on them.

 

You are now limited to watching on one device at a time, unless you buy the Boost, when you can watch on three devices simultaneously. Boost also gives you HD instead of 720p, 5.1 surround instead of just stereo, higher refresh rate for Sports, and freedom from third-party adverts, so it’s well worth considering.

 

Actually, you may not need to log off Now, just to come out of the programme you are in, or to switch away to another app. But from now, sort it by logging out, to be sure.


If my posting answered your question, please click ‘Accept Answer’ on it
(As long as you started the thread, and haven’t already accepted an answer)
If you liked my posting, please click ‘Thanks’ (the thumbs-up icon)
If you disagree with my posting, say so below, and I will see if I need to mend my ways 🙂
Karen341
Mentor

Re: How do I delete devices

Go onto live chat and they will remove a device for you 

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