15-05-2019 7:40
How do I make a complaint? The on-line chat tech support is a complete waste of time and takes up an hour of your life to get nowhere. I've returned my NowTV stick several weeks ago because it didnt work but no-one has acknowledged refund.
Is there an address (email or otherwise) for a complaints department. Or even maybe a phone number?! I cant find anything on the NowTV site at all
Thanks
Solved! Go to Solution.
15-05-2019 10:41
Hi @Anonymous User,
Thanks for posting and sorry to hear you've not heard back on your returned Stick. Have a look at this article, from there you can make a complaint via Live Chat, Online form or if you'd like by letter.
Thanks
Simon
NOW TV
15-05-2019 10:41
Hi @Anonymous User,
Thanks for posting and sorry to hear you've not heard back on your returned Stick. Have a look at this article, from there you can make a complaint via Live Chat, Online form or if you'd like by letter.
Thanks
Simon
NOW TV
08-02-2021 11:04
I can’t put in my code I sign in then nothing
08-02-2021 11:05
How do I get on line chat am so fed up
08-02-2021 13:27
@Anonymous User
Live chat on this link, all you need to do is make sure to click "chat online"
https://help.nowtv.com/article/how-to-submit-a-complaint
Alternatively you can send an email to customer support, address in below picture.