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alasdairt
Advocate

How do I compain about NowTV?

How do I make a complaint?  The on-line chat tech support is a complete waste of time and takes up an hour of your life to get nowhere.  I've returned my NowTV stick several weeks ago because it didnt work but no-one has acknowledged refund.

 

Is there an address (email or otherwise) for a complaints department. Or even maybe a phone number?!  I cant find anything on the NowTV site at all

 

Thanks

 

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1 Solution

Accepted Solutions
Simon-J
Community Manager
Community Manager

Re: How do I compain about NowTV?

Hi @alasdairt,

 

Thanks for posting and sorry to hear you've not heard back on your returned Stick. Have a look at this article, from there you can make a complaint via Live Chat, Online form or if you'd like by letter.

 

Thanks

 

Simon

NOW TV

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4 Replies
Simon-J
Community Manager
Community Manager

Re: How do I compain about NowTV?

Hi @alasdairt,

 

Thanks for posting and sorry to hear you've not heard back on your returned Stick. Have a look at this article, from there you can make a complaint via Live Chat, Online form or if you'd like by letter.

 

Thanks

 

Simon

NOW TV

View solution in original post

Mctigue
Advocate

Re: How do I compain about NowTV?

I can’t put in my code I sign in then nothing

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Mctigue
Advocate

Re: How do I compain about NowTV?

How do I get on line chat am so fed up 

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gavs82008
Legend 5
Legend 5

Re: How do I compain about NowTV?

@Mctigue 

Live chat on this link, all you need to do is make sure to click "chat online"

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Alternatively you can send an email to customer support, address in below picture. 

Now TV customer service.jpeg

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