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Anonymous User
Not applicable

Helppppp log in error

Should my online account user and password be the same as my now tv box user and password i havent used it in a few months now due to there being an error when i try log in i have now changed my online account password but it wont let me log into my now tv box ???? Confused am trying to purchase the movie package again
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@Anonymous User wrote:
Should my online account user and password be the same as my now tv box user and password i havent used it in a few months now due to there being an error when i try log in i have now changed my online account password but it wont let me log into my now tv box ???? Confused am trying to purchase the movie package again

Hi @Anonymous User,

 

Ideally you should be using the same log-in 'user name' (not to be confused with your forum name) and 'password' across all your NOW TV devices including this forum.

 

 

Cheers